The general answer is NO.
The security Systems from Cloud9 are very tight and if you have a “standard” VPN ( such as IpVanish, Pia, NordVPN, etc. ) these share their IP you get with thousands of other users which naturally leads to problems with Server security Systems as most of this IP´s are getting banned over and over again.
This restriction can also not be lifted on a per Users basis, if you use a VPN and you can not connect, or get authorization or login failed, then this is likely due to using a VPN.
- Swap IP´s or use a not much used Server from your VPN Service, this might help
- Connect first to the Service and then once you logged in turn on VPN, does not work all the time but quite often.
- Don´t use a VPN, our Services dont keep logs, so there is no Risk for you from our side.