We are sorry to hear that and as much we would like to help you with this, it is nothing we would be able to help.
Our payments are processed by Payworks LTD which as a Credit Card Payment gateway and handles all our payments in a secure way.
If you can not get the payment through, you would need to contact them directly on their Website www.payworks.bs
Often Creditcard Payments fail due to this reasons:
- VPN used
- Name in Order and Card mismatch
- Country mismatch with Card
- You order from a different country as your Credit Card is issued
- Giftcard Credit Cards, these often cause problems due to 3D Secure from Visa / Mastercard
- Wrong Data ( Double check Name, Number, Expiry and CCV )